Process · Intake to Proof of Delivery
Fix the handoffs where things go missing.
From the moment an order comes in to the moment delivery is confirmed, the failures are almost always at the handoffs. Tightening intake, staging, dispatch, and proof of delivery is what stops the calls asking where something is.
One way orders come in, so nothing lives only in somebody's text messages.
A physical setup where a driver can load in minutes and see what is missing.
Clear assignment and confirmation so two drivers never chase the same stop.
Consistent confirmation back to the customer, which is what ends the status calls.
Call Sharon to walk through where your process is breaking.
Call or text (205) 223-7419